Terms of service
These terms govern your use of waterdamagerestorationlakestevens.com and the call-in referral service it describes. Effective date: November 3, 2026.
Short version in plain language
Your phone call connects to an independent contractor who speaks with you on that call. We do not do any work and are not part of any agreement you make with the contractor. What you read here is general information, not professional advice. There are no forms, and we will not contact you after the call. The full terms below are what apply.
The full terms
- 1. AcceptanceBy using this website (the "Site") or calling a number shown on it, you agree to these terms. The Site is run by the operator of Water Damage Restoration Lake Stevens ("we", "us"). If you do not agree, please do not use the Site or call its numbers.
- 2. The referral serviceThe Site is a call-in referral service. When you call, your own call is connected to an independent contractor who speaks with you on that call. We do not perform restoration work, inspect property, dispatch anyone or supervise any contractor. Coverage depends on location and can change, and a contractor may not be available for every call.
- 3. Independent contractorsContractors are independent businesses, not our employees, agents or partners. We do not guarantee their availability, conduct, qualifications, or the quality or results of their work. Check any contractor yourself before hiring them, including through the Washington Department of Labor and Industries' Verify tool.
- 4. AgreementsAnything you agree with a contractor, including scope, timing and all other terms, is solely between you and that contractor. We are not a party to it and do not take part in any dispute over it.
- 5. General information onlyContent on the Site is general information about water damage. It is not professional, engineering, medical, legal or insurance advice, and it may not fit your situation. Facts such as permit rules, flood maps and lake levels change, so confirm them with the agency concerned. Images are illustrative.
- 6. SafetyIf there is immediate danger to people, such as electrical hazards, a gas smell, a collapse risk or rising water, leave the area and call 911. The Site and the referral line are not an emergency service, and we make no promises about how soon anyone can respond.
- 7. No outbound contactCalling us does not give permission for calls, texts, emails or marketing from us. We do not contact you after the call and do not pass on your details for anyone to contact you. Your call may be recorded, and you may hear a notice to that effect. Please end the call if you do not agree.
- 8. Acceptable useDo not use the Site or the phone number for anything unlawful, to make false or abusive calls, to interfere with the Site's operation, or to scrape it in a way that harms it.
- 9. Intellectual propertyThe text, images and design of the Site belong to us or our licensors. You may read and share links to it for personal, non-commercial use, but may not copy it for other websites or services.
- 10. Third-party linksLinks to outside sites are for reference. We do not control or endorse them and are not responsible for what they contain.
- 11. DisclaimerThe Site and the referral service are provided "as is" and "as available", without warranties of any kind, to the fullest extent the law allows, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
- 12. Limitation of liabilityTo the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for any loss arising from a contractor's work or from your use of the Site. Some jurisdictions do not allow certain limits, so some of these may not apply to you.
- 13. IndemnificationYou agree to hold us harmless from claims that arise from your misuse of the Site or your breach of these terms, to the extent the law allows.
- 14. Governing lawThese terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules. Disputes belong in the state or federal courts serving Snohomish County, Washington, unless the law says otherwise.
- 15. Changes and contactWe may update these terms and will change the date above when we do. Questions can be raised by calling the number shown on the Site.